We offer customer service solutions with a special range of non-geographic numbers, which you can select from either our Freephone 0800, Local Rate 0870 or Premium Rate 0906 number ranges, depending on the type of service you intend to provide.
We put you in complete control of the day-to-day call management of the service, by providing on line access to the delivery profile for all your chosen numbers. You can chage this profile at will, spreading calls between locations or ammending daily coverage times to suit staffing levels.
Depending on the service provided, you can also remotely change the promotional messages that the caller hears at the front end of each call.
Because there is no need for you to invest in your own call handling equipment, you can avoid potentially high capital expenditure costs and still benefit from significant improvements to your customer service capabilities.